mHawala agents provide services to mHawala customers. There are mHawala
agents countrywide with new outlets being added daily.
mHawala Agent key tasks are:
- Register mHawala customers.
- Deposit cash into registered customers mHawala accounts
- Process cash withdrawals for registered mHawala customers
- Customer Education
- Compliance with mHawala AML and KYC policies
- Compliance with mHawala business practices
- Branding of their outlets as per provided guidelines
mHawala Agent include:
- Etisalat authorised agent, operating one or more outlets around Afghanistan other retailers with a substantial distribution network like petrol stations, agents, supermarkets and registered SME’s.
- Selected banks and Micro-Finance Institutions