mHawala Agents

mHawala agents provide services to mHawala customers. There are mHawala
agents countrywide with new outlets being added daily.

mHawala Agent key tasks are:

• Register mHawala customers.
• Deposit cash into registered customers mHawala accounts
• Process cash withdrawals for registered mHawala customers
• Customer Education
• Compliance with mHawala AML and KYC policies
• Compliance with mHawala business practices
• Branding of their outlets as per provided guidelines

mHawala Agent include:

• Etisalat authorised agent, operating one or more outlets around Afghanistan other retailers with a substantial distribution network like petrol stations, agents, supermarkets and registered SME’s.
• Selected banks and Micro-Finance Institutions