mHawala agents provide services to mHawala customers. There are mHawala
agents countrywide with new outlets being added daily.

mHawala Agent key tasks are:

  • Register mHawala customers.

  • Deposit cash into registered customers mHawala accounts

  • Process cash withdrawals for registered mHawala customers

  • Customer Education

  • Compliance with mHawala AML and KYC policies

  • Compliance with mHawala business practices

  • Branding of their outlets as per provided guidelines


mHawala Agent include:

  • Etisalat authorised agent, operating one or more outlets around Afghanistan other retailers with a substantial distribution network.